Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal information may be collected when you use Morixenavela, why we use it, and the rights you have under applicable data protection law.
1. Who is responsible for your data?
The data controller for this online store is:
Maleng Por UG (haftungsbeschränkt)
Aue 87 A
03185 Drachhausen
Germany
Managing Director: Frank Smrcek
Email: info@morixenavela.com
Phone: +49 1590 8032758
Website: https://morixenavela.com
2. Information we process
When you visit or interact with the website, information may be processed in the following categories:
- Technical website information, such as IP address, browser and device details, access times, and information required to keep the site secure and functional.
- Contact details, such as your name, email address, telephone number, and the content of messages you send us.
- Order information, such as purchased items, order number, delivery and billing addresses, order status, and information needed to process returns or customer service requests.
- Payment-related information needed to confirm and record a payment. Where external payment providers are used, they may process payment credentials directly under their own privacy notices.
- Cookie and preference information, subject to the technologies enabled on the website and your choices where consent is required.
We ask you to provide only the information necessary for your enquiry or purchase.
3. Why we use this information
We process personal data for these purposes and legal bases under Article 6(1) of the General Data Protection Regulation (GDPR):
- To respond to enquiries and fulfil orders, including checkout, delivery, returns and customer service: Article 6(1)(b), where processing is necessary to perform a contract or take steps requested before entering a contract.
- To keep legally required business, tax and accounting records, and to respond to lawful requests: Article 6(1)(c), where a legal obligation applies.
- To maintain website security, prevent misuse, and support reliable operation: Article 6(1)(f), where our legitimate interests are not overridden by your rights.
- To use non-essential cookies, analytics or promotional tools when these require prior permission: Article 6(1)(a), where valid consent has been given.
Where consent is the legal basis, you can withdraw it for future processing at any time. Withdrawal does not change the lawfulness of processing that happened before it.
4. Website hosting and technical service providers
This website is built using Wix. Technical hosting and store services may involve the processing of information needed to display pages, operate the cart and checkout, protect the website, and process customer orders. We use relevant service providers only to the extent required for the store's operation and in accordance with applicable data protection requirements.
5. Payment, shipping and support
If you place an order, the information necessary to complete it may be shared with the payment service selected during checkout, with delivery partners responsible for fulfilling the shipment, and with technical providers supporting the online store. Data shared is limited to what is needed for the service, legal obligations, or another lawful purpose.
Payment providers and certain delivery partners may act as separate data controllers for parts of their services. Their own privacy notices may also apply.
6. Cookies and similar technologies
Some cookies or similar technologies are needed for essential functions such as keeping items in the shopping cart, remembering checkout progress, and maintaining website security. Optional technologies, such as certain analytics or advertising tools, require consent where applicable.
Where consent is required, these technologies should not be activated before you make a choice. You may also manage cookies through your browser and through any consent controls offered on the website. Blocking essential cookies may affect the cart or checkout.
7. International data transfers
Some service providers may process information outside the European Economic Area. Where such a transfer takes place, it must be supported by an appropriate legal mechanism, such as an adequacy decision or approved contractual safeguards, together with any further measures required by law.
8. How long we keep information
We keep personal data only as long as necessary for the purposes described in this Policy. Order, invoice, and accounting information may need to be retained for statutory periods under German commercial and tax law. Customer enquiries are kept for the time reasonably needed to handle them and any related legal claims. Data processed on the basis of consent is handled according to the applicable consent and retention rules.
When information is no longer needed and no legal retention requirement applies, it is deleted or anonymised as appropriate.
9. Your rights
Subject to the conditions set by the GDPR, you may have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct inaccurate data.
- Request deletion of your data.
- Request restriction of processing.
- Receive certain data in a portable format.
- Object to certain processing based on legitimate interests, including direct marketing if applicable.
- Withdraw consent at any time for processing based on consent.
- Lodge a complaint with a competent data protection supervisory authority.
To make a request, please email info@morixenavela.com. We may need to verify your identity before handling certain requests.
10. Automated decision-making
If any processing connected with our store involves solely automated decisions with legal or similarly significant effects, additional information about the decision and your rights must be provided as required by the GDPR. Payment service providers may have their own anti-fraud practices and privacy notices.
11. External websites
Our website may contain links to external websites. We are not responsible for their independent data processing practices. Please review the privacy information of any external service you choose to use.
12. Changes to this Policy
We may update this Policy as our website, services, or legal obligations change. The version displayed on the website will describe our current practices. Material changes will be communicated when required by law.
13. Contact
For privacy questions or to exercise your rights, contact info@morixenavela.com.